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Remember the thick yellow phone book that people would use to find businesses or services? They’d flip through the thin pages to find the right business category, organized alphabetically, and [...]

It should come as no surprise to learn that Google is the No. 1 most visited website in the world. We began using “Google” as a verb as well as a noun several years ago. Maximizing your Google [...]

There’s power in the phrase “show, don’t tell.” While what you say is important, what you do also matters – especially when it comes to customer service. Showing a high level of customer [...]

Someone said that online reviews are the best thing that has happened to small businesses. We couldn’t agree more. In today’s world, people don’t just want to read about companies, they want to [...]